1. Scope
This Privacy Policy explains how MoEarn (“MoEarn,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you use the MoEarn mobile application and related services (collectively, the “Service”).
2. Information We Collect
We collect information needed to operate the Service, offer earning opportunities, prevent fraud, and process rewards. This may include:
| Category | Examples and purpose |
|---|---|
| Account information | Email address, account ID, and login details used to create, secure, and manage your account. |
| Profile and eligibility information | Information you choose to provide in onboarding, profile questions, or surveys, such as age range, gender, country, interests, or other demographic information. This helps determine eligibility for surveys and offers. |
| Activity and reward information | Survey participation, offer clicks, task progress, completion status, referral activity, reward balance, and payout history. We use this to provide the Service and credit rewards. |
| Device and technical information | Device type, operating system, app version, IP-derived country or region, network information, and identifiers such as the Android Advertising ID. This supports offer attribution, fraud prevention, security, and service improvement. |
| Payout and verification information | The payout method details you submit, such as a payment email address, wallet address, or other details required by the selected provider. Some payouts may require identity verification through a verification partner. |
| Support communications | Information included in messages you send to us, so that we can respond to your request. |
We do not request precise device location, camera, or contact-list permissions in the current version of the app.
3. How We Use Information
We use information to:
- create and maintain your account and provide the Service;
- match you with available surveys, offers, and earning opportunities;
- track completions, attribute rewards, and process payout requests;
- verify eligibility, prevent abuse, investigate fraud, and protect the Service;
- communicate with you about your account, payouts, support requests, and service updates; and
- analyze and improve the performance, security, and reliability of the Service.
4. Third-Party Offers, Surveys, and Payout Providers
MoEarn may provide links or in-app access to third-party survey providers, offerwalls, advertisers, games, identity-verification providers, and payout providers. When you choose to use one of these services, that provider may collect information directly from you or your device under its own privacy policy and terms. We may share limited information needed to enable the opportunity, attribute a completion, validate a reward, process a payout, or prevent fraud, such as your account identifier, device or advertising identifier, country or region, and completion status.
Third-party services are responsible for their own privacy practices. We encourage you to review their policies before providing information or completing an offer.
5. How We Share Information
We do not sell personal information for money. We may share information with service providers and partners only as needed to operate the Service, including:
- survey, offer, advertising, and reward-attribution partners;
- payment, payout, and identity-verification providers;
- hosting, analytics, customer-support, security, and fraud-prevention providers;
- authorities or other parties when required by law or necessary to protect rights, safety, and the integrity of the Service; and
- parties involved in a business transfer, such as a merger, acquisition, or sale of assets, subject to applicable law.
6. Advertising ID and Analytics
The app uses the Android Advertising ID for offer attribution, analytics, reward validation, and fraud prevention. You may reset or limit the use of your Advertising ID through your Android device settings. Limiting or resetting this identifier may affect the availability, attribution, or validation of some offers and rewards.
7. Data Retention
We retain personal information for as long as reasonably necessary to provide the Service, maintain accurate reward and payout records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements. Retention periods may vary depending on the type of information and the purpose for which it is used.
8. Your Choices and Rights
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, or to object to or restrict certain processing. You can update certain account and payout details in the app. To request account deletion or exercise a privacy right, contact us using the email below. We may need to verify your identity before responding to a request.
9. Children’s Privacy
MoEarn is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.
10. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and change the effective date. Your continued use of the Service after an update takes effect is subject to the updated policy.
12. Contact Us
For privacy questions, account deletion requests, or to exercise your privacy rights, contact MoEarn at: